Our Customer Contact Centre
SDS’s Customer Contact Centre and Helplines support people and employers across the full range of our services.
Help for individuals
If you’re looking for personal support, our Helpline can be reached on 0800 917 8000. It’s open from Monday to Friday, 9am – 5pm.
Call our advisers for career information and advice or to talk to us about employability support. The service is available to people of all ages.
They can also help refer you to wider support services – including our careers advisers in schools, careers centres or community venues in your local area.
The team are also who respond to our My World of Work web chats and can support and guide you in using the site, as well as Apprenticeships.scot.
They also contact customers across Scotland at different times of the year, to help monitor their progress and offer additional support if required.
Help for employers
Our contact centre team offer employers and businesses advice and guidance on apprenticeships, recruitment, business funding and development.
This is done through the Employer Helpline on 0800 783 6000.
The Results Helpline
SDS's professionally qualified careers advisers are on hand every August to offer career information, advice and guidance to Scotland’s young people and their parents and carers as results come in.
The team from across Scotland have unique access to information on UCAS course vacancies at college and universities across the UK, Confirmation and Clearing and Apprenticeships as well as employment and training opportunities.
The SDS Results Helpline number is 0808 100 8000 – this goes live at 8am on results day.
Find out more about our careers services
School information
Learn more about the career information, advice and guidance (CIAG) services we provide in schools and centres across the country.
Centre information
SDS careers centres are open on high streets across Scotland, with many of our expert careers advice team also working at local community venues.
My World of Work
My World of Work is Scotland’s award-winning online career information and advice service.